Lizzy’s Art Room respects your privacy and is committed to handling your personal data responsibly and transparently.

This Privacy Policy explains how personal data is collected, used, stored and shared when you visit our website, book a workshop, contact us, or subscribe to our mailing list.

1. Who is responsible for your data?

The data controller responsible for this website and the processing of your personal data is:

Lizzy’s Art Room
Lausanne, Switzerland
Email: hello@lizzysartroom.com

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at the email address above.

2. What personal data we collect

Depending on how you interact with Lizzy’s Art Room, we may collect:

• Your name

• Email address

• Billing and payment-related information

• Workshop bookings and purchase history

• Messages or enquiries you send to us

• Newsletter subscription information

• Information you voluntarily provide regarding allergies, dietary requirements or other workshop-related needs

• Technical information such as IP address, browser type, device information and website usage data

• Cookie and analytics information

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we use your personal data

We may use your personal data to:

• Process and manage workshop bookings

• Take and confirm payments

• Send booking confirmations and practical information about your workshop

• Contact you if there are changes to a workshop

• Respond to questions or enquiries

• Manage cancellations, refunds or booking transfers

• Provide requested refreshments or accommodate relevant dietary or accessibility needs

• Send workshop news and marketing emails where you have subscribed

• Improve our website, workshops and customer experience

• Understand how visitors use our website

• Prevent fraud and maintain the security of our website and payment systems

• Comply with applicable legal, accounting and tax obligations

Personal data is not sold to third parties.

4. Workshop bookings and payments

When you book a workshop through our website, we collect the information necessary to process your booking, such as your name, email address, booking details and billing information.

Payments are processed by our payment service provider. Lizzy’s Art Room does not normally receive or store your complete credit or debit card number.

Payment providers process personal data according to their own privacy policies and may process information for purposes including payment processing, fraud prevention and regulatory compliance.

5. Squarespace

Our website is hosted by Squarespace.

Squarespace provides the website platform, hosting, online shop and related services necessary to operate this website. As a result, Squarespace may process technical and transactional information relating to visitors and customers.

This may include information such as your IP address, device information, browser information, pages visited, transaction information and other data necessary to operate and secure the website.

Squarespace may process or store data in countries outside Switzerland.

6. Newsletter and marketing emails

If you subscribe to our mailing list, we use your email address to send you information about upcoming workshops, new dates and occasional news from Lizzy’s Art Room.

Newsletter subscription is voluntary and separate from purchasing a workshop.

You can unsubscribe at any time by using the unsubscribe link contained in our emails or by contacting us directly.

Unsubscribing from marketing emails will not prevent us from sending essential transactional messages relating to a workshop you have booked.

7. Cookies and analytics

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly, for example to support checkout, security and basic website functionality.

We may also use analytics cookies to understand information such as:

• How visitors reach our website

• Which pages are viewed

• Approximate visitor numbers

• How visitors interact with the website

• Whether visitors complete a booking

Squarespace may place analytics and performance cookies as part of its website services.

Where required, you can manage optional cookies through the cookie settings or cookie banner provided on our website.

8. Instagram and social media

Lizzy’s Art Room maintains social media profiles, including Instagram.

If you interact with us through a social media platform, the relevant platform may collect and process personal data independently in accordance with its own privacy policy.

We do not control how these platforms process personal information outside our own accounts and website.

9. Photographs taken at workshops

We may occasionally take photographs or short videos during workshops for use on our website or social media.

We will ask for permission before using identifiable photographs or videos of participants for promotional purposes.

You are always welcome to participate in a workshop without agreeing to appear in promotional photographs.

10. Sharing personal data with third parties

We may share personal data with service providers where reasonably necessary to operate the business.

These may include:

• Squarespace, for website hosting and e-commerce services

• Payment processors, for processing payments

• Email or newsletter providers

• Analytics providers

• Professional advisers such as accountants where necessary

• Public authorities where disclosure is required by law

These service providers may process personal data only to the extent necessary for the relevant service or according to their own legal responsibilities.

11. International data transfers

Some of our service providers are international companies and may process personal data outside Switzerland.

Depending on the provider and destination country, personal data may therefore be transferred to countries whose data protection laws differ from those of Switzerland.

Where required by Swiss data protection law, appropriate safeguards are used for such transfers, such as recognised adequacy mechanisms, contractual safeguards or other legally permitted transfer mechanisms.

12. How long we keep your data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or where retention is required by law.

For example:

• Booking and transaction information may be retained as required for accounting, tax and legal purposes.

• General enquiries may be deleted when they are no longer relevant.

• Newsletter information is normally retained until you unsubscribe.

• Workshop-related information is retained only for as long as reasonably necessary.

When personal data is no longer required, it may be deleted or anonymised.

13. Data security

We take reasonable organisational and technical measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

However, no website or electronic communication system can guarantee absolute security.

14. Your rights

Subject to the conditions provided by applicable Swiss data protection law, you may have the right to:

• Ask whether we process personal data about you

• Request information about the personal data we hold about you

• Ask us to correct inaccurate personal data

• Request deletion of personal data in appropriate circumstances

• Object to certain processing

• Request restriction of certain processing

• Withdraw consent where processing is based on your consent

• Request the release or transfer of certain personal data where applicable

To exercise any of these rights, please contact:

hello@lizzysartroom.com

We may need to verify your identity before responding to a request.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if our services, website tools or legal obligations change.

The latest version will always be published on this website, together with the date of the most recent update.

16. Contact

For questions about privacy or the processing of your personal data, please contact:

Lizzy’s Art Room
Lausanne, Switzerland
Email: hello@lizzysartroom.com